Refund policy

 

Return and Refund Policy
========================

Last updated: March 19, 2022

Thank you for shopping at ELIDE.

If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns. 
The following terms are applicable for any products that You purchased with
Us.


Conditions for Returns
======================

In order for the Goods to be eligible for a return, please make sure that:

* The Goods were purchased in the last 7 days
* The Goods are in the original packaging

The following Goods cannot be returned:

* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

We do not make any direct refunds but can offer you other solutions, provided that the garment is never worn.

Returning Goods
===============

You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:

Downtown Burj Khalifa, Emaar Boulevard, Vida Residence

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. 


Contact Us
----------

If you have any questions about our Returns and Refunds Policy, please contact
us:

* By email: sales@elide-uae.com